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Smart Key

Smart Key

As I review the first article. Basically business pillars Virgin Group is divided into seven main pillars.

The seven areas include: People, Brand, Delivery, Learning from Mistake and Setbacks, Innovation, Entrepreneurs & Leaderships, and Social Responsility.

Browse: finding good people and set them free, key success in a business is to find the right person who will run the business. According to Richard Branson main standards that must be adhered to is the character and integrity, passion for business that will be lived and open minded to the idea of new ideas. Skill to be a prerequisite for any number of all business skills can be learned if we had a great passion.

With Virgin Group business pattern that is almost all in the run through the venture, people occupy the top row of the Virgin Group of business priorities. All key employees are invited to a business by Richard Branson always get the shares. Up to this time had hundreds of Virgin Group key employees who became millionaires thanks to the Ventura system is run.

Virgin Group is also highly appreciate the freedom of employees in innovation. All employees must be open, communicate with each other in the idea and his idea. There are no stupid ideas. Stupid idea is an idea that was not disclosed.

The rada unique, in the early beginning of the business. Richard Branson is believed that if a business has reached its employees 100 people will be on break. Created new business unit. Employees who are not too many will foster creativity and slow decision-making process .....

Brand & Delivery: Conventional wisdom is shared by almost all major companies of the world is focus on what we know, focus on the passion and the best skills we have.

From the consistency of focus and always looking for improvement on what we field. Brand brand was born a very large world. Coca Cola & Pepsi's focus on soft drinks. Microsoft, Oracle & SAP focuses on software, the Intel processor and a focus on Nike or Adidas sneakers focus on.

But Virgin is an exception. Virgin is a big brand that does not focus on just one business sector only. Business lines ranging from the recording, media, aviation, telecommunications, resorts, fitness, finance, train until space tourism. Virgin has its own uniqueness.

So if Virgin does not focus? Wrong if we think Virgin does not have focus.

To sustain a very large brands, Virgin is a virgin focus customer experience. Virgin does not focus on the product or the business they work at. But whatever the product and the business sector, should have a Virgin customer experience.

Focus on continuous efforts to provide the best for customers, making customers feel special and happy in every product with the Virgin brand. It is also one of the foremost business philosophy of its founder, Richard Branson.

Richard Branson lifestyle also hoist the Virgin brand in the eyes of customers. Eccentric lifestyle, leisure and hard worker, risk taker, fearless, peaceful, pro-environment and a very high concern to the less fortunate citizens.

One of the main counsel Richard Branson to make our brand is still loved by customers, â € œ In any business or product brand. You must deliver what was promised. Do not ever promise anything that you can not deliver a â € œ.

Delivery is all about detail. Until the smallest possible details regarding customer expectations for product or service that we offer. Failure to make a detailed customer expectations is the beginning of the failure of a delivery and signs the destruction of a brand.

The devil is in detail. In any business you want entered, Richard Branson always ask for a detailed planning of all aspects of the business over to partners who invites. Third-party opinions of each expert dibisnis he was also always ask. Often these experts also joined in the business of this Entry.

Consistency Richard Branson in the affairs of this detail is the key to success in any business which he entered. Like a midas touch, what business would be entered successfully. No less a nearly bankrupt company into a huge success after the branding with the Virgin brand.

Virgin customer experience becomes a mantra as collateral for millions of customers served.

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